Intelligence, Inc. ("Event Intelligence" or "us" or "we") has developed and operates a service
("Service") providing web-based event booking, planning, and management tools ("Tools"). The Service
enables a third party ("you" or "Subscriber") to access and configure these Tools through an online
account ("Account"). Internet users who use the Tools are referred to in this Agreement as your visitors
("Visitor" or "Visitors"). Event Intelligence primarily serves U.S. customers on servers located in
the U.S., and does not knowingly collect personal data from individuals under 18 or outside the U.S.
Event Intelligence will provide HTML code for you to use the Tools as an extension of your website, or
you can use your Tools on their own. This Agreement defines the terms and conditions for your participation
in the Service as a Subscriber. In consideration of the promises set forth in this Terms of Service
("Agreement"), you and Event Intelligence agree as follows:
1. Acceptance and Enrollment as a Subscriber:
Please read this Agreement carefully. To become a Subscriber, you must fill out a completed signup form
via our website. By submitting the form and agreeing to use the Service, you indicate your acceptance
of this Agreement and its terms and conditions. The Service will be initiated upon Account creation.
2. The Event Intelligence-Subscriber Relationship:
We will make available to you a series of Tools, which, subject to the terms and conditions of this Agreement,
you may display as often and in as many areas on your website as you desire. Visitors will be able to access
the Tools through a new browser window, a direct hyperlink, or a framed link. You acknowledge that you are
solely responsible for compliance with all laws, including privacy laws, for any data you collect via these
Tools.
3. Our Responsibilities:
We are responsible for providing you the information necessary to allow you to link your website to your Tools.
Included with our Service is an Account which enables you to log in and configure the Tools and Service. Certain
elements of the Tools and Service can be modified to your unique needs, but no guarantees are made as to the
level of customization available. We will make commercially reasonable efforts to maintain the availability
and security of the Service, but we do not guarantee that the Service will be uninterrupted, error-free, or
completely secure. Your client and booking information remains stored in your Account on our servers. We do
not share your client or booking information with third parties, except as necessary to provide the Service
or if required by law.
You acknowledge that you are responsible for backing up any critical data you store in our Tools. We may create
our own backups for operational continuity, but we disclaim liability in the event of data loss, corruption,
or inability to restore data.
4. Term and Termination of the Agreement:
If you opt for a free 2-month trial, your trial period begins on the date your Account is created and ends exactly
2 months later. After the trial ends, your chosen monthly or yearly billing plan will commence.
If you select monthly billing (with or without a trial period beforehand), this Agreement begins on the date your
Account is created (or the date your trial ends) and renews automatically on a month-to-month basis. If you select
yearly billing, this Agreement begins on the date your Account is created (or the date your trial ends) and renews
automatically each year for successive one-year terms.
This Agreement can be terminated by cancellation at any time by either you (the Subscriber) or Event Intelligence.
If you cancel the Agreement for any reason, no refund will be provided under any circumstances. All sales are final.
If Event Intelligence cancels the Agreement for any reason, we will provide a five (5) day notice via email, and you
will receive a prorated refund for any prepaid amounts. Event Intelligence reserves the right to refuse service to any
person or company for any or no reason.
Upon termination, it is your responsibility to export or retrieve your data prior to your Account closure.
We are under no obligation to retain your data, and we may permanently delete it after termination.
5. Design of the Online Tools:
By becoming a Subscriber, you grant us a limited, non-exclusive right to use and copy the “look and feel”
of your website, including your logo if applicable, for the purposes stated in this Agreement. This right
continues only for as long as you remain a Subscriber. Thereafter, neither party has the right to use any
graphic images, logos, service marks, or copy belonging to the other party.
6. Usage Limitations and Transferability:
An Account can only be used with a single company or entity (the Subscriber). Accounts cannot, under any
circumstances, be shared among or used by multiple companies. A Subscriber may integrate the Tools into
multiple websites and URLs, provided those sites are owned and controlled by the Subscriber. The Subscriber
is not permitted to rent, lease, license, sell, resell, or otherwise distribute all or any part of their
Service to a third party. Usage of the Account is limited to the Subscriber and the Subscriber’s prospective
and booked clients only.
7. Licenses and Use of Marks:
We grant you a non-exclusive, non-transferable, revocable right to use our logos, trade names, trademarks,
service marks, and similar identifying material (“Marks”) solely in relation to promoting or integrating the
Tools. You may use the Marks on your website only while you are a Subscriber in good standing. You may not
alter or modify the Marks. We reserve all intellectual property rights in our Marks not expressly granted in
this Agreement. We may revoke your license to use the Marks at any time.
You grant to us a limited, non-exclusive license to utilize your trade names, trademarks, and service marks
to advertise, market, promote, and publicize the Service. This license and each party’s use of the other’s
Marks terminates upon termination of this Agreement. Event Intelligence reserves the right to display a
copyright link at the bottom of every online Tool.
8. Policies and Pricing:
If we change our policies or operating procedures, we will post changes on our website. Prices are subject
to change at any time without notice. Any pricing changes will be posted on our website. A $45 processing
fee is assessed on any returned, disputed, or canceled payments.
9. Compliance with Laws:
You are solely responsible for ensuring that your website and all content on it strictly comply with all
applicable laws and regulations, including copyright, trademark, export laws, and data protection laws for
the information you collect. We may immediately terminate this Agreement if in our sole discretion you are
not in compliance with these terms. You may not use the Service to condone or encourage terrorism, promote
pirated software, or engage in any other illegal or damaging activity.
10. Modification:
In our sole discretion, we may modify the terms and conditions of this Agreement at any time. Changes will
be posted on our website. Modifications may include changes to terms, features, or pricing. Your continued
participation after such a modification constitutes your acceptance of the updated Agreement.
11. Relationship of Parties:
Nothing in this Agreement creates a partnership, joint venture, agency, franchise, representative, or
employment relationship between the parties. You will have no authority to make or accept any offers or
representations on our behalf. You will not make any statement that contradicts the foregoing.
12. Communication
Communication between Event Intelligence and the Subscriber will take place online and via email. You agree
to receive all official emails from Event Intelligence related to the Service, and you cannot opt out of
emails deemed vital to the Event Intelligence-Subscriber relationship. You further agree to receive critical
account alerts by text message at the phone number provided. Standard message rates may apply, and you may
reply 'STOP' to cancel text alerts.
13. Account Access and Ownership
A Subscriber may request their current Account name and password be emailed to the address listed on the
Account, or use the password lookup on the login page. If the Subscriber no longer has access to the email
address on file, they may request a password reset by providing sufficient proof of identity, such as the
last 4 digits or a facsimile of the credit card used to pay for the current term. Event Intelligence is under
no obligation to reset the password if ownership or identity cannot be adequately verified.
If the ownership of an Account is disputed, we may, at our sole discretion, suspend all access until
ownership of the business listed in the Account is established via supporting documentation. Once ownership
is established, we will reinstate the Account with a new password and email the login credentials to all
verified owners of the business, unless otherwise directed by a court of law.
14. Representations and Warranties:
You represent and warrant that: (a) You have full authority to bind yourself (and/or your entity) to these
terms; (b) This Agreement is legally valid and enforceable against you; (c) Its execution, delivery, and
performance do not violate any existing law, regulation, or contract; and (d) You own or have the right to
license your trademarks to us as set forth herein, and our use of your trademarks pursuant to this Agreement
will not infringe the rights of any third party.
15. Disclaimers:
EVENT INTELLIGENCE PROVIDES THE SERVICE, TOOLS, AND SOFTWARE “AS IS,” WITHOUT EXPRESS OR IMPLIED
WARRANTIES OR REPRESENTATIONS OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE, MERCHANTABILITY, NON-INFRINGEMENT, OR ANY IMPLIED WARRANTIES ARISING FROM COURSE OF
PERFORMANCE, DEALING, OR USAGE OF TRADE. WE DO NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED,
SECURE, OR ERROR-FREE, AND YOU EXPRESSLY AGREE THAT EVENT INTELLIGENCE IS NOT LIABLE FOR ANY
INTERRUPTIONS, ERRORS, OR POTENTIAL LOSS OF DATA. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK.
YOU FURTHER ACKNOWLEDGE THAT WE DO NOT GUARANTEE THAT STORED DATA WILL NEVER BE LOST OR COMPROMISED
DUE TO MALICIOUS ATTACKS, HARDWARE FAILURES, OR CIRCUMSTANCES BEYOND OUR CONTROL. ANY MATERIAL OR DATA
DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS AT YOUR OWN DISCRETION AND RISK,
AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR SYSTEM OR LOSS OF DATA THAT RESULTS FROM SUCH USE.
16. Confidentiality:
a.) You acknowledge that certain information disclosed by us is Proprietary Information, including,
without limitation, the terms of this Agreement, business and financial information, Visitor lists,
technology, customer and vendor lists, and pricing and sales information. The Proprietary Information
shall remain the exclusive property of Event Intelligence. Disclosure of Proprietary Information to you
does not confer upon you any license, interest, or rights of any kind in or to the Proprietary
Information, except as provided under this Agreement. You shall not use or disclose the Proprietary
Information, directly or indirectly, for any purpose other than those contemplated by this Agreement,
and you shall protect the Proprietary Information with no less than reasonable care. You may disclose
Proprietary Information only if required by applicable law.
b.) With regard to Trade Secrets, your obligations in this Section shall continue so long as such
information constitutes a Trade Secret. With regard to Confidential Information, your obligations shall
continue for the term of this Agreement and for a period thereafter until such information is made
public or is required to be disclosed by law. For purposes of this Agreement, (i) “Proprietary
Information” includes Trade Secrets, Confidential Information, Graphic Designs, and Source Codes;
(ii) “Trade Secrets” means trade secrets as defined under Illinois law; and (iii) “Confidential
Information” means information of value to us that is treated as confidential, other than Trade
Secrets.
You may not reverse engineer, disassemble, or create derivative works based on the Software for
distribution or usage on or outside your website.
17. LIMITATION OF LIABILITY:
NEITHER EVENT INTELLIGENCE NOR ANY OF ITS OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, OR
OTHER REPRESENTATIVES SHALL BE LIABLE TO YOU OR TO YOUR VISITORS FOR ANY SPECIAL, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, GOODWILL, OR DATA, RELATED TO
THIS AGREEMENT OR THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR
TOTAL LIABILITY RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT, REGARDLESS OF THE NATURE OF THE
CLAIM, SHALL NOT EXCEED THE AMOUNT PAID BY YOU UNDER THIS AGREEMENT IN THE TWELVE (12) MONTHS PRECEDING
THE EVENT GIVING RISE TO LIABILITY. IF SERVICE IS INTERRUPTED FOR AN EXTENDED PERIOD OF TIME OR DATA IS
LOST, WE MAY, AT OUR SOLE DISCRETION, CHOOSE TO CREDIT THE SUBSCRIBER’S ACCOUNT. NO CASH REFUNDS ARE
GIVEN UNDER ANY CIRCUMSTANCES.
18. Miscellaneous:
You may not assign this Agreement by operation of law or otherwise without our prior written consent.
Subject to that restriction, this Agreement is binding on and enforceable by the parties and their
respective successors and assigns. Our failure to enforce your strict performance of any provision of
this Agreement will not constitute a waiver of our right to enforce such provision or any other
provision of this Agreement. Section headings are inserted only for convenience and do not define or
limit the scope of any term of this Agreement. Emails constitute written notice to the other party
for all purposes under this Agreement.
19. Indemnification:
You agree to defend, indemnify, and hold harmless Event Intelligence and its subsidiaries, affiliates,
directors, officers, employees, agents, shareholders, members, and other owners against any and all
claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses
(including reasonable attorneys’ fees) arising from: (i) your acts or omissions, including any breach
of this Agreement; (ii) any claim that your trademarks or content infringe third-party rights; or
(iii) any claim related to your website’s content or data usage, including alleged violations of privacy
or intellectual property laws.
20. Governing Law; Dispute Resolution:
This Agreement will be deemed made in, and governed by the laws of, the United States and the State
of Illinois, without reference to choice-of-law rules. Any action relating to the subject matter of
this Agreement, regardless of the type of claim or action, must be brought exclusively in the federal
or state courts located in DuPage County, Illinois. You irrevocably consent to personal jurisdiction
and venue in such courts, and you agree that service of process by registered or certified mail is
valid. Nothing in this Agreement restricts our right to seek injunctive or other equitable relief in
any jurisdiction if necessary to protect our intellectual property or confidential information.
21. Force Majeure:
Neither party shall be liable to the other or deemed to be in default for non-performance or delays
caused by events beyond its reasonable control, including fire, flood, labor disturbances, internet
disruptions, acts of war, terrorism, civil unrest, or governmental actions.
22. Entire Agreement:
This Agreement, together with all subsequent modifications, constitutes the entire agreement
between the parties concerning the subject matter hereof and supersedes all prior written or oral
agreements. This Agreement shall be considered to be “signed in writing” when you initiate Service
with us, and deemed for all purposes to have been “signed” and to constitute an “original” if
printed from electronic files or records. If any provision of this Agreement is invalid or
unenforceable, the remaining provisions shall remain in effect. Provisions intended by their
nature to survive termination, including disclaimers and limitations of liability, shall survive.
23. Independent Investigation:
You acknowledge that you have read this Agreement and agree to all its terms and conditions.
You have independently evaluated the desirability of using the Service and are not relying on any
representation, guarantee, or statement by Event Intelligence other than as set forth in this Agreement.
Any inconsistencies or ambiguities shall not be strictly construed against Event Intelligence, but
resolved according to fair meaning. Violation of these terms may result in immediate termination
of services.
24. Privacy Policy
Our Privacy Policy can be viewed here.
25. Questions or Concerns
If you have any questions or concerns, please contact us.
Last Updated: March 2025